SINGAPORE - Senior finance executive Phillip Ang's heart sinks each time he has to use his mobile phone to scan QR codes for contact tracing before entering public places.

A spinal muscular atrophy condition prevents Mr Ang, 55, from moving his hands much, and the QR codes are "always too high", so he has to ask for help.

While the Covid-19 pandemic has accelerated digitalisation in some sectors, it has also raised concerns that vulnerable segments of society are being left behind in a so-called digital divide.

In the absence of a clear measure of the digital divide here, there are some official figures that suggest there could be some who fall through the cracks.

While the Covid-19 pandemic has accelerated digitalisation in some sectors, it has also raised concerns that vulnerable segments of society are being left behind in a so-called digital divide.

In the absence of a clear measure of the digital divide here, there are some official figures that suggest there could be some who fall through the cracks.

To while away her time on weekdays when her children are busy at work, retired dishwasher Wong Ah Moy, 80, often travels from her flat in Tampines to Toa Payoh bus interchange, where she grabs a bite and goes people-watching.